Q1. Are you factory?
A1. Yes, welcome to visit our factory at any time.

Q2. All products have a warranty?
A2. Yes, all kinds of our products have 1 years warranty.

Q3. What is the payment terms?
A3. T/T, Paypal, Alipay etc.

Q4. Can we design packaging?
A4. Yes

Q5. Can we print our logo on the products?
A5. Yes, We can do it for you.

Q6. Can we customize product?
A6. Yes, OEM&ODM is welcome.

Q7. Filament not extruding properly?

A7: Check the type of filament you're working with and set the proper extruder temperature based on the filament type and heated build platform if applicable; trial and error. Rule of thumb is to set the extruder temperature to the highest temperature for the specific filament, then decrease the temperature by 5°C until properly extruded. Please note this will vary with each 3D printer.